Recreation Associate
City of New Berlin

Job Description

  • Provides excellent customer service through professional, effective, and efficient administrative, reception, and clerical services, record keeping, and support activities at the City’s Activity and Recreation Center (ARC).
  • Serves the public and both the DCD – Recreation Division.
  • Weekly schedule for this position will be Tuesday through Friday, 9:00am to 5:30pm and Saturday, 8:00am to 4:00pm.
Examples of Essential Duties
  • Will serve as the primary receptionist for the ARC, serving as the first point-of-contact, directing residents to appropriate locations within the ARC and/or resources, appropriately routing calls, checking voicemail and directing the inquiry to the appropriate staff person, sorting and distributing mail, and ordering/stocking general office supplies.
  • Under the direction of the Recreation Manager, will provide across the board office support for all Recreation Division staff.
  • Responsible for data entry, class registrations, intake of payments, scanning applications and associated materials into the City’s Content Management System, ActiveNet Software and/or other computer programs.
  • Schedules various inspections and appointments on behalf of staff.
  • Maintains and files department records. Helps to ensure appropriate and orderly flow of department inquiries and communications between staff and the public.
  • Researches and prepares reports, forms, lists, and manuals as required to satisfy department needs, as requested.
  • Aids in maintenance department/divisional web page(s) and social media sites and handouts.
  • Types correspondences, reports, and documents prepared by the Department.
  • Prepare and distribute mailings as assigned.
  • All other duties as assigned

Knowledge, Skills, and Abilities

  • Proficient in the use of Microsoft Office Products including Word, Excel, Publisher & Power Point.
  • Strong knowledge of computer programs and/or the ability to learn programs such as, but not limited to, Munis, IAS M-Files & ActiveNet.
  • Ability to accurately perform a wide variety of office duties and meet deadlines.
  • Ability to communicate effectively with the public and other City personnel both verbally and in writing in a pleasant and professional manner.
  • Ability to serve as confidential administrative support to the Director and other department members.
  • Excellent organizational, coordination and tracking skills.
  • Ability to self-motivate and work independently.
  • Understanding of modern office methods, procedures, and equipment.
  • Ability to present a positive image of the department and the City.

Qualifications 

  • High school diploma with specific vocational course work in clerical and word processing
  • An Associate’s Degree in Administrative Assistance/Secretarial Science, Business Administration, or a related field.
  • A minimum of two (2) years’ experience in a Community Development Department, Recreation or front office environment for a government agency.

Position Specific Information

  • PHYSICAL REQUIREMENTS:Task involves active work. Exerting up to 50 pounds of force occasionally and/or 10 pounds of force frequently and/or a negligible amount of force frequently or constantly to climb, balance, stoop, kneel, crouch, reach, stand, walk, lift, carry, push, pull, finger, grasp or otherwise move objects, including the human body.
  • ENVIRONMENTAL REQUIREMENTS: This position is regularly subject to both environmental conditions. Work activities occur inside and outside.
  • SENSORY REQUIREMENTS: The task requires close visual acuity to perform various activities. The task requires oral communications ability. The task requires sound perception and discrimination.

Salary/Salary Range
$22.56-$28.59

Apply To
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Closing Date
January 30, 2026