Aquatic Center Manager (Seasonal)

Aquatic Center Manager (Seasonal)
Sun Prairie Parks, Recreation, and Forestry Department

Job Description
The City of Sun Prairie is seeking a Manager to oversee the day-to-day operations of our newly renovated Family Aquatic Center, reopening for the 2026 season with exciting new features and amenities. This is a unique opportunity to lead a team and shape the culture of a revitalized, state-of-the-art facility that serves thousands of community members each summer. Under the supervision of the Recreation Director, the Aquatic Center Manager is responsible for the leadership, supervision, and daily operations of the Family Aquatic Center. The primary focus of this role is effectively managing a large team of seasonal staff, including lifeguards, head guards, head cashiers, cashiers, and a swim lesson coordinator. You will play a key role in fostering a positive, safe, and engaging environment for both patrons and employees. Strong leadership, excellent communication, and a hands-on management style are essential. The ideal candidate can mentor young staff, model professionalism, enforce safety policies, and respond confidently in a fast-paced, customer-facing setting. Additional responsibilities include scheduling, customer service, facility oversight, staff development, and support of swim lessons and community events.This position offers a rewarding opportunity to be part of something big, leading a brand-new chapter for the Family Aquatic Center.

Schedule & Time Commitment

February/March – September: Pre- and post-season planning and wrap-up (5–10 hrs/week, flexible)
May – August: Full-time, 40+ hours/week, varied schedule between 9:30 AM – 8:30 PM

Essential Job Functions

Lead, supervise, schedule, and evaluate a team of seasonal staff, including lifeguards, head guards, head cashiers, cashiers and a swim lesson coordinator
Foster a supportive and accountable team culture through ongoing mentorship, regular check-ins, and staff recognition
Work with head lifeguards and head cashiers to manage and adjust staffing plans and schedules based on facility needs
Ensure all staff understand and follow safety protocols, facility rules, and expectations for professionalism
Organize and assist head guards and head cashiers in leading staff trainings and in-services, with a strong focus on safety preparedness, customer service, and team building
Approve staff timesheets, verify hours worked, and oversee timekeeping procedures
Support the Business Services Specialist to ensure financial accuracy in daily reports and cash handling
Enforce pool rules and directly support staff in maintaining a safe and respectful environment for all patrons
Respond quickly and effectively to emergencies and customer concerns
Maintain strong communication with Parks, Recreation & Forestry Department staff regarding safety, staffing, and facility updates
Oversee the upkeep and safe use of equipment and supplies Minor Duties/Responsibilities
Attend all trainings, meetings and in services
Provide recommendations for future programs, services and/or events
Promote a fun, safe and positive work environment through development of effective working relationships, team building and a positive attitude

Qualifications

Associate’s/Bachelor’s degree preferred
Minimum 2-3 years of supervisory or management experience, preferably overseeing a staff of at least 20 employees
Experience working in aquatics or recreation is strongly preferred
Demonstrated ability to lead, mentor, and manage high school and college-aged staff
Confident in holding team members accountable while maintaining a supportive and approachable leadership style
Strong decision-making and conflict-resolution skills
Knowledge of water safety, CPR, and first aid preferred
Excellent time management and organizational skills
Ability to adapt to changing circumstances and work independently
Proficient in Microsoft Office and other basic computer systems
Effective communicator who can establish positive relationships with staff, patrons, and other departments
Ability to facilitate staff meetings and communicate expectations clearly