Ames/ISU Ice Arena Manager 
City of Ames, Iowa

Job Description
Examples of Essential Job Functions
Assists Recreation Superintendent in delivery of recreation programs, facility management, and services related to the Ames/ISU Ice Arena. Responsible for the scheduling of the ice arena, including rentals and City offered programs; oversees operations for various recreational activities, hockey games; private rentals, and special events; maintains and cleans the Ames/ISU Ice Arena and recommends building and equipment improvements; supervises facility and daily operations; and leads revenue generation efforts. Implements and/or coordinates recreation programs; evaluates recreation programs through participant and employee evaluations. Hires, trains, schedules, supervises, and provides work direction to the Recreational Coordinator-Ice Arena and temporary staff and volunteers; serves as primary communicator between staff in the field, program participants, facility users and the Recreation Superintendent; responsible for being on-site during programs and making on-site decisions as necessary; acts in the absence of temporary/part-time Recreation staff and Coordinator; greets public; handles concerns; answers questions; anticipates services needed and makes needed arrangements for services; communicates and enforces facility rules of conduct. Follows and recommends policies, procedures, standards for programs, safety, and fiscal control. Responsible for cash and inventory control; purchases supplies and inventory; monitors expenditures within assigned budget; recommends budget items; secures and manages advertising, sponsorships, grants and other revenue generating avenues; performs housekeeping, routine maintenance and program support; participates in cross-functional groups; prepares and disseminates promotional materials; maintains necessary records and submits required reports; responds to calls of an emergency nature after hours.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People (ETP) organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Other Job Functions:
May lead or instruct activities as needed; performs related work to support the organization; monitors general condition of facility and responds to any defects or damages. Other duties as assigned. 

Education and Experience:
A Bachelor's degree in recreation, sports management, or related field (i.e.: education, management, facility management, physical education, may be considered) and one year of experience or an equivalent combination of education and experience. Facility Management and ice resurfacing experience is preferred.

Licenses and Certificates:
Possession of a valid driver’s license and CPR/AED certifications required. Ability to obtain ServSafe Food Safety Manager Certificate within 6-months of hire and Certified Ice Rink Manager (CIRM) within one-year of hire.

Knowledge, Skills, and Abilities Necessary to Perform Essential Functions:
General knowledge of recreation programming, ice arena operations, and ice maintenance; awareness of skills, rules and procedures related to various recreation activities, athletic programs, instructional classes and special events; knowledge of CPR, first aid and general safety practices. Some knowledge of machinery associated with assigned duties. Knowledge of customer service principles and practices; proficiency with PCs and computer software applications; knowledge of the principles and practices of supervision.

Skills in leading and instructing participants of all ages in recreation programs; Supervisory skills of full-time and temporary/part-time staff; Excellent interpersonal skills, oral and written communication skills, problem solving and leadership skills. Skills in planning, supervising, time management, and evaluating the work of subordinate staff.

Ability to plan, set up, and conduct recreation programs. Ability to take initiative and work with little direct supervision; ability to work independently and in a teaming environment; ability to establish and maintain effective working relationships; ability to prepare and maintain accurate records; ability to estimate supplies and equipment for facility/program operation.

Physical and Environmental Characteristics:
General Physical Characteristics: The work involves intermittent periods of standing and sitting with sitting 50% of the time (includes using a computer); standing (but not walking) 25% of the time; standing and walking 25% of the time; frequently lifting objects under 10 pounds; occasionally lifting objects from 10 to 25 pounds; infrequently lifting objects from 25 to 50 pounds; and infrequently lifting objects over 50 pounds.

Required Physical Activities:
Climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, finger dexterity, grasping, talking and hearing.

Vision Requirements:
The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, visual inspection involving small defects or parts, operation of machines (including inspection), and measurement devices.

Environmental Conditions:
The work is performed mainly inside but includes some outside. Some exposure to extreme cold, wet and/or humid conditions, ice/snow, dirt/dust, and other environmental conditions.

Equipment Essential to the Job:
Vehicle, calculator, computer and related software, personnel policies manual, recreation and maintenance equipment, telephone, audiovisual equipment, fax, copy machine, ice resurfacer, skate sharpener, and minor hand tools.

Salary/Salary Range
$63,874.10 - $92,239.06 Annually

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Closing Date
May 3, 2024

Date Posted
April 12, 2024